Frequently asked questions

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If you find that we have not answered your question in full, please click the contact link.

1. Can I make an online booking?
2. How will the payment go?
3. Is bedlinen included in the rental?
4. Are sunloungers provided at the villas?
5. How much is the damage deposit?
6. What does the personal assistence mean?
7. Are pets allowed?
8. What time can I check in to the villa when should it be vacated?

1. Can I make an online booking?

Costa Blanca casas does not take online bookings. For further details, click the cursor over the contact link. Please ask for more information regarding the villa you desire.

2. How will the payment go?

When you book there is a deposit of 30%. With this your booking is confimed. The rest of the money has to be paid 5 weeks before arrival.

3. Is bedlinen included in the rental?

Yes, bedlinen is supplied. Even towels are in the villa available.

4. Are sunloungers provided at the villas?

Yes every villa has sunloungers available depening on the amount of people staying.

5. How much is the damage deposit?

Depending on the luxury of the villa, the damage deposit is around 300 euros. With the booking of the villa the damage deposit will be included. On departure of the villa the damage deposit will be returned on your bank account within 8 days.

6. What does the personal assistence mean?

You will get on the final booking also the mobile phone of the bookingsagent, so you are able to contact him/her. We are pleased to answer questions about the surroundings, routes and restaurants.

7. Are pets allowed?

Depending on your villa, please ask if the property owner allows a pet. Normally 1 pet shouldn't be a problem.

8. What time can I check in to the villa when should it be vacated?

Villas are booked from 2pm on your arrival day to 9.30 am on your departure day. It takes some time to thoroughly clean a villa.