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Frequently asked questions

If you find that we have not answered your question in full, please use the contact link.

1. Can I make an online reservation?
2. What are your payment terms?
3. Is bedlinen included in the rental?
4. Are sunloungers provided at the villas?
5. How much is the damage deposit?
6. What does personal assistence mean?
7. Are pets allowed?
8. What time can I check in to the villa when should it be vacated?
9. Is car hire included in the rental price?
10 Are extra beds available?
11 Are cots and highchairs provided at the villas?
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1. Can I make an online reservation?
For providing the best service for our clients we take reservations through e-mail and by phone.

2. What are your payment terms?
Upon agreeing to the rental agreement we require a deposit of 30% with your reservation.  Your booking will be confirmed after the deposit is received. The balance is required 5 weeks before arrival.

3. Is bedlinen included in the rental?
Yes, bedlinen and towels are supplied.

4. Are sunloungers provided at the villas?
Yes every villa has sunloungers available depending on the number of people staying.

5. How much is the damage deposit?
This depends on the standard of the villa, however an average damage deposit is around 350,- euros. The bookingsagreement will state the actual damage deposit required.

6. What does personal assistance mean?
The mobile number will of the bookingsagent will be listed in your bookings agreement in event you need to contact him/her. We will be pleased to answer questions about the surroundings, routes and restaurants.

7. Are pets allowed?
Depending on your villa, please ask if the property owner allows a pet. Normally 1 pet is not a problem.

8. What time can I check into the villa and when should it be vacated?
Villas are booked from 4pm on your arrival day to 9.30 am on your departure day. All our villas will be thoroughly cleaned and the beds will be made.

9. Is car hire included in the rental price?
No, however we can arrange this for you at special prices pre-booked.

10. Are extra beds available?
Yes, these can be provided for some villas. Please ask us for more information concerning this.

11. Are cots and highchairs provided at the villas?
Some villas always have a cot and highchair stored. If not, we can make sure one is available on arrival.